After i purchased Dan's Yamaha SoundBank, i had difficulty to make it work, because my windows 10 kept rejecting my installing the vA2 softsynth, i emailed Dan.
And......he helped me fix this remotely, by using TeamViewer, he remotely fixed this problem.
Thanks Dan, i now can enjoy using vArranger2 with your great Yamaha SoundBank that really makes this "DUO" sounds even better than the real Tyros 4 for 95% of Yamaha Tyros4/5 styles!
Thank you !
In your case, it was the internet connection that was causing problems, as the downloaded files were corrupted, and we thought first it was an antivirus issue...
I want to add to this. I have owned vArranger for over 6 years and Dan has been awesome in responding to questions and providing help when needed. I know of no other company that even comes close to the level of service Dan provides.
Deane